Introduction to Phone Calls in Vottiv

Phone calls are a direct and personal way to connect with voters. Vottiv makes it easy to run phone outreach campaigns without relying on external tools or software.

Within Vottiv, you can provision a campaign phone number, create a call script, attach a survey, and choose the dialing system that best fits your outreach goals.

Quick Start

To get started with phone calls in Vottiv:

Go to the Phone Calls section in your Vottiv dashboard
Search for and provision a campaign phone number
Write your call script
Upload or record a voicemail message (optional)
Attach a survey to collect data during calls (optional)
Choose a dialing system (predictive or power dialer)

Dialer Options: What’s the Difference?

Vottiv offers two dialing systems depending on your team’s needs.

Predictive Dialer
Automatically places calls based on call flow and timing.
Best for fast-paced, high-volume outreach.

Power Dialer
Gives callers control over when each call starts.
Best for teams that want a slower pace or more personalized conversations.

Before You Start Calling

Before launching a calling session, take a moment to:

Write a short, easy-to-follow call script
Test your microphone and internet connection
Find a quiet space with minimal background noise
Use headphones or a headset for better audio quality

Recommended Equipment for Calling

Recommended:

Headphones or earbuds with a built-in microphone
USB headset
Quiet room with a strong internet connection

Avoid:

Laptop speakers and built-in microphones
Noisy or public environments

After the Call

All call activity is tracked automatically in Vottiv. After calling, you can:

View call responses
Analyze survey results
Monitor call volume and outreach effectiveness

Troubleshooting & Support

Contact support if:

You’re unable to provision a phone number
Voicemail uploads fail
The dialer isn’t connecting properly
Survey data isn’t being saved