Introduction to Texting in Vottiv (SMS & MMS)

Texting is one of the fastest and most effective ways to reach voters—and Vottiv makes it easy to stay compliant with all current regulations, including 10DLC.

Once your account is approved for texting, you can send personalized SMS (text-only) or MMS (text with images) messages directly from the platform. Each message can include dynamic variables like the voter’s name and custom images to increase engagement.

To meet current texting laws, each message must be sent by a human (not automated)—but Vottiv is designed to make that process fast and intuitive for you or your volunteers.

Quick Start

Here’s how to begin texting with Vottiv:

Complete the 10DLC registration process to get approved for texting (we handle this for you)
Once approved, create a message using dynamic fields like the voter's name
(Optional) Attach an image for MMS messaging
Send messages individually using Vottiv’s built-in texting tools

Need help with 10DLC?
See our article: Getting Registered for 10DLC Texting for step-by-step instructions and FAQs.

Before You Send Messages

Take a moment to:

Write a clear, friendly message with a defined purpose
Double-check dynamic fields (like {{FirstName}}) are inserted correctly
Make sure any images are formatted and relevant
Train your volunteers on one-click sending and compliance

Staying Compliant

Vottiv is built to meet current texting regulations, which include:

Human interaction for each message
Avoiding spammy or misleading language
Providing opt-out info when needed
Registering through 10DLC before sending messages

Best Practices

Use:

Personalized messages with names and district-specific context
A friendly tone and campaign identity
Clear calls to action ("Can we count on your support?" or "Will you be voting in November?")

Avoid:

Over-messaging or spam-like repetition
All-caps or aggressive language
Unverified links or non-campaign content

Still Have Questions?

Reach out to support if:

Your 10DLC registration is still pending
Messages aren’t sending correctly
MMS images won’t upload
You’re unsure about legal requirements